Merchant Name: HONMA
Legal Entity: Touche Golf Sports Private Limited
Registered Address: #1/4, Cunningham Road, Bengaluru, Karnataka 560052, India
Website: https://honmaindia.com/
Customer Support Email: info@touchegolf.com
This online payment facility is provided through PayU and is made available to customers for making payments to Touche Golf Sports Private Limited.
These terms apply to all online payments made through the website. By using the online payment facility, the customer agrees to be bound by these terms. If the customer does not agree with these terms, the online payment facility should not be used.
All charges displayed on the website are in Indian Rupees unless otherwise stated.
Touche Golf Sports Private Limited may revise these terms from time to time. Any revised version will become effective when published on the website.
The customer must ensure that all account, payment, billing, and contact details submitted at the time of payment are correct and complete.
Touche Golf Sports Private Limited shall not be responsible for payment failure, delay, or misdirection caused by incorrect details entered by the customer, refusal by the issuing bank, card network, payment gateway, or any other financial institution involved in the transaction.
The customer is responsible for checking with the relevant bank, card issuer, or payment provider to confirm whether an amount has been successfully debited from the customer’s account.
Payments successfully initiated through the payment gateway are ordinarily expected to be received by Touche Golf Sports Private Limited within two working days, subject to confirmation from the payment gateway, banks, and settlement systems.
A payment confirmation generated by the website or payment gateway is only an acknowledgement of receipt of the payment request and shall not by itself be treated as final acceptance or completion of the transaction until the amount is actually credited to the merchant’s account.
Applicable convenience fees, gateway charges, taxes, duties, or other statutory levies relating to online payments may be charged to and borne by the customer, wherever applicable.
Touche Golf Sports Private Limited reserves the right to revise prices, charges, fees, taxes, and payment-related terms at any time without prior notice. Any such revision will apply prospectively from the date it is published on the website.
If an online transaction fails but the customer’s bank account, card, or payment instrument is debited, the matter will be reviewed based on records available from the payment gateway and banking partners.
Where a failed transaction is confirmed and the amount has been received by Touche Golf Sports Private Limited, the refundable amount, after deduction of applicable transaction charges if any, shall ordinarily be processed within 7 to 10 working days to the original source account.
The actual credit timeline may further depend on the internal processing timelines of the customer’s bank, card issuer, or payment service provider.
Refunds, if any, shall be considered in accordance with the applicable sales, service, cancellation, or return policy of Touche Golf Sports Private Limited and shall not be automatic.
Any approved refund shall ordinarily be credited only to the original payment source used for the transaction, including the relevant net banking account, debit card, credit card, UPI account, wallet, or other permitted payment mode.
No refund shall be processed unless the original payment has been successfully realised in the account of Touche Golf Sports Private Limited and the refund request has been approved in accordance with the applicable internal policy and applicable law.
Approved refunds are ordinarily processed within 5 to 7 working days, though final credit may depend on the banking system or payment service provider.
Requests for cancellation or return, where applicable, shall be governed by the product-specific or service-specific policy published on the website or otherwise communicated to the customer.
If cancellation or return is accepted, the related refund, if any, shall be processed to the original source account in accordance with the applicable refund timeline.
The merchant reserves the right to reject cancellation or return requests in cases including but not limited to misuse, breach of policy, completed services, customised products, used products, damaged goods due to customer action, or any circumstance where cancellation or return is restricted by law or by the applicable policy.
To the maximum extent permitted by applicable law, Touche Golf Sports Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of, inability to use, delay in use of, or performance of the website, payment gateway, linked websites, or online payment facility.
Nothing in these terms shall exclude or limit liability where such exclusion or limitation is prohibited under applicable law, including liability arising from fraud, wilful misconduct, or gross negligence where liability cannot legally be excluded.
Payment-related personal information may be collected, processed, stored, and shared with payment gateway providers, banks, card networks, service providers, and regulatory or governmental authorities to the extent necessary for payment processing, fraud prevention, legal compliance, dispute handling, and customer support.
By using the online payment facility, the customer agrees to such processing in accordance with the website’s privacy practices and applicable law.
The privacy policy may be amended from time to time and the updated version will become effective when posted on the website.
A customer who wishes to stop receiving promotional SMS messages, calls, or emails may send a request to info@touchegolf.com using the registered email address or by mentioning the registered mobile number. Reasonable efforts shall be made to process such requests within 7 working days.
These terms shall be governed by and construed in accordance with the laws of India. Subject to applicable law, the courts at Bengaluru, Karnataka shall have exclusive jurisdiction over any dispute arising out of or in connection with these terms or the use of the online payment facility.
For questions, payment-related assistance, refund status, cancellation requests, or complaints, customers may contact:
Touche Golf Sports Private Limited
#1/4, Cunningham Road, Bengaluru, Karnataka 560052, India
Email: info@touchegolf.com | Phone: 9845066755